To exchange an item that was sent incorrectly, damaged or defective; have your item number and invoice number ready when you phone our Customer Service Department.
Please be as specific as possible when describing the new item. For example, give the item name, color, size, etc.
A new item(s) will be shipped to you at no charge with free freight. You will then pay your invoice as is or as your Customer Service Representaive directs you.
We would like to take this opportunity to thank you for your business, and if there is anything further we can do to help please let us know.
Have your item number and invoice number ready when you phone our Customer Service Department.
For all payment methods, we will issue an immediate credit to the original payment method or provide a credit to your account for the cost of the item.
A Fedex Call Tag will be issued based on our discretion.
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